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Support

Whether you're newly diagnosed, supporting a loved one, or a carrier wanting to understand what it means, we're here.

The conditions we work with

Understanding inherited blood disorders

Plain-language overviews. Each links to a fuller fact sheet, a peer support group, and a clinical pathway.

Alpha Thalassemia

Alpha Thalassemia

Caused by missing or faulty alpha-globin genes. Severity ranges from silent carrier to severe forms requiring transfusion. Common in South Asian, Mediterranean, and Pacific communities.

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Beta Thalassemia Major

Beta Thalassemia Major

The most serious form, usually diagnosed in childhood. Requires regular blood transfusions and iron-chelation therapy. We support whānau through every step of the care pathway.

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Beta Thalassemia Minor

Beta Thalassemia Minor

Carrier status, often without symptoms, but important to know before family planning. We offer free genetic counselling and partner-testing referrals.

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Sickle Cell Disease

Sickle Cell Disease

Causes red blood cells to change shape, leading to pain crises and complications. We connect patients with specialists, advocate for emergency-care training, and run peer groups.

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How we help

What patient support looks like, day to day

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Helpline

Confidential support, call or message us. We respond within 24 hours, in English, Hindi, Urdu, Samoan, or Mandarin.

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Hospital navigation

An advocate can attend appointments with you, help you understand decisions, and follow up with your care team.

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Family counselling

For newly diagnosed families, emotional support and practical planning, separately or together.

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Peer mentors

We match you with someone who's lived a similar journey. Sometimes that's everything.

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Benefit & rights help

Help with ACC, WINZ, disability supports, school accommodations, and workplace rights.

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Online community

A private group where members swap tips, vent, and celebrate the wins big and small.

Downloads & Resources

Free directories & guides

Free tools to use, share, or save for reference.

Reach out, it's free and confidential.

You don't need a referral. You don't need a diagnosis. You just need to ask.

Contact a support worker