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Terms of Use

The terms that govern your use of this website, our community, and our services.

Last updated: 1 June 2026

1. Acceptance

By using this website (muskaancaretrust.org.nz) or our services, you agree to these terms. If you don't agree, please don't use the site.

2. Not medical advice

Everything on this website is provided for general information and community support, it is not medical advice. Always consult a qualified clinician for diagnosis, treatment, or care decisions. In an emergency, call 111.

3. Acceptable use

You agree to use this site lawfully and respectfully. You agree NOT to:

4. Peer support community rules

Our private peer community has additional rules, see the community guidelines posted in the group. Membership can be revoked for serious or repeated breaches.

5. Intellectual property

The site's content, text, images, designs, logos, is owned by Muskaan Care Trust or used with permission. You may share our content freely for non-commercial community purposes with attribution. For other uses, please ask first.

Our fact sheets and educational resources may be reprinted and distributed for free in clinical, school, or community settings. Please credit Muskaan Care Trust.

6. Third-party links

This site links to third-party websites (e.g., NZ Blood Service, hospital pages, Stripe for donations). We're not responsible for their content or practices, please review their own terms.

7. Donations

Donations are processed by Stripe and other payment processors. By donating, you confirm the payment method is yours and the amount is correct. We issue tax receipts for donations $5 and above (NZ tax law).

Donations are non-refundable except where required by law or in case of clear error, contact us within 14 days if you believe there's been a mistake.

8. Liability

To the maximum extent permitted by law, Muskaan Care Trust is not liable for any indirect, incidental, or consequential loss arising from your use of this site or our services.

Nothing in these terms limits our obligations under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or any other law that can't be excluded.

9. Changes to these terms

We may update these terms from time to time. The current version always lives at this URL. Significant changes will be flagged via our newsletter and site banner.

10. Governing law

These terms are governed by New Zealand law. Any disputes will be resolved in NZ courts.

11. Contact

Questions about these terms? Email tascanz@muskaancaretrust.org.nz.